We are excited to announce an opportunity to join our dedicated team as a Rapha Health Champion & Listening Service Support Officer. This role is ideal for someone passionate about community engagement, mental health, and making a meaningful impact.

About the Role:

  • Position: Rapha Health Champion & Listening Service Support Officer
  • Location: Bloomsbury Health Centre, Nechells, Birmingham
  • Hours: 21 hours/week (flexible working)
  • Contract: 20-month fixed term (possible extension)
  • Salary: £22,737 FTE (pro rata)

Key Responsibilities:

  • Managing and supporting volunteer teams
  • Facilitating listening sessions and initial client assessments
  • Ensuring accurate record-keeping and reporting
  • Promoting and developing the Rapha service within local communities

Who Should Apply? You should have experience in community health or social care, excellent interpersonal skills, and the ability to engage with diverse groups. Experience working with volunteers and proficiency with digital systems (CRM) are also highly desirable.

For further details, please read the full job description provided. If this role resonates with you and your experience aligns, we’d love to hear from you.

How to Apply: Please refer to the Job Description for complete application details and Apply via the application form and send it to this email: shreeniket@bethelnetwork.org.uk

Be part of our mission to support vulnerable communities—apply today!

Job Description: FFF Rapha Health Champion & Support Officer April 25

Application Form: Bethel Application Form April 2025

As a Doula Champion, you might accompany expectant mothers to prenatal appointments, provide birthing support if needed, help new mums with newborn care and breastfeeding, and ensure they attend their 6-week postnatal checks. You become a trusted companion and advocate for mothers who might otherwise be alone or uncertain.

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You will receive accredited doula training from experienced professionals (led by an ex-NHS midwife) , covering birth coaching, maternal health, and safeguarding. By the end, you’ll be equipped with the skills and
confidence to support women one-on-one.

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This pathway is ideal if you are interested in maternity care or midwifery. It offers invaluable hands-on experience – from attending births (optionally) to postpartum support – giving you a taste of a career in maternal health. Many Doula Champions use this experience as a springboard into NHS roles, midwifery training, or paid doula work in the future.

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Key activities: You will provide one-to-one support through active listening sessions – this could be over the phone, via video call, or in person. You let people share their feelings, and you offer empathy and guidance towards further help if needed (such as suggesting community services). Often, just being there to listen can make a huge difference.

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Training provided: You will undergo intensive training in reflective listening and mental health first response. Our training (often delivered via Zoom over a series of sessions) will teach you how to handle sensitive conversations, maintain confidentiality, and know your boundaries . By completion, you’ll be a certified listening volunteer with skills applicable to counseling or psychology fields.

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Emphasize volunteer scope: Rapha Champions commit to at least an hour per week of listening support for a client after training , which can often be arranged flexibly. You might have regular weekly calls with a client for a period of time. There are also opportunities to facilitate group sessions or community support groups as you grow in experience.

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Benefits and career pathways: This pathway is perfect if you’re interested in mental health, counseling, or social work. The experience you gain – in communication, empathy, and understanding mental health – is highly relevant to careers in counseling, psychotherapy, mental health nursing, or community support roles. Rapha Champions have a pathway to progress into formal counseling courses or mental health roles in the NHS or voluntary sector.” (For example, mention “You could go on to become a paid listening service coordinator or pursue qualifications in therapy – the programme can open these doors.

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