We need to handle personal information about you in order to provide the correct services for you. Below are details on how we look after that information.
When we ask you for personal information, we promise:
- to make sure you know why we need it
- to only ask for what we need, and not collect too much or irrelevant information
- to protect it and make sure no-one has access to it who does not need it
- to let you know if we share it with other organisations, to give you better public services – and if you can say no
- to make sure we do not keep it longer than necessary
- to not make your personal information available for promotional use without your permission
In return, we ask you to:
- provide us with accurate information
- advise us as soon as possible if there are any changes, such as a new address
This helps us to keep your information reliable and up to date.
You can get more information on:
- how to find out what information we hold about you, and how to ask us to correct any mistakes
- any agreement we have with other organisations for sharing information
- circumstances when we can pass on your personal information without telling you, for example to prevent and detect crime or to produce anonymised statistics
- our instructions to staff on how to collect, use and delete your personal information
- how we check the information we hold is accurate and up to date
- how to make a complaint
When we ask you for personal information, we will keep to the law, including the Data Protection Act 1998. For independent advice about data protection, privacy and data-sharing issues, you can contact the Information Commissioner’s Office at: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number. Web: www.ico.gov.uk.
For more information, please email us with the subject; my information.